According to researchers, over 80% of people connected to the Internet have trouble understanding it, and the software they use to move around it.

So the good news is - if you have a question, you're in the majority ! The other good news is we're here to answer those questions. After all, you'll get more enjoyment out of your Internet experience if you understand what's going on.

There are two ways you can get answers to your questions:

1. Read the Internet Skills notes to the right of this page. These cover the most important general knowledge topics.
2. Make an enquiry and we'll get back to you as soon as possible.

You can also check out some of these links...

• Unofficial Guide to Interlog - a good place to start.
• Internet Tour - Global Village's Internet Tour.
• Getting Your Business Started on the Internet - Moving your Business to the Internet.
• Zen and the Art of the Internet - A Beginner's Guide .
• History Of The Web - Historical Timeline.
• List of Beginner's Guides for Surfing the World Wide Web and designing a Home Page - Comprehensive List.